Payment and Return Policy
How To Return An Item
Undamaged products can be returned for a full refund (NOT INCLUDING SHIPPING) within 45 days of receiving the product. Please include a note and a copy of your receipt (you can write the note on the receipt) with what actions you’d like us to take. We’ll fix the problem and ship the replacement or provide a refund!
Mail your returned item to:
PO Box 1102
Corrales, NM 87048
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Rimfire Designs PO Box 1102, Corrales, NM, 87048.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.